FAQ's

How To Order?

  • Click the item that you want to order.
  • Select the options that you prefer (color, size, capacity, etc.)
  • Click the “Add to Cart” button if you are still looking for something else.
  • Once you are done browsing, click the “Buy Now” button.
  • Complete your information in the “Check Out” page (delivery address, recipient and contact number).
  • Proceed to the “Payment” section and select the payment method you prefer to use.

Once you are done with the steps above, an email message will be sent to your registered email address confirming your purchase details.

 

How To Modify An Existing Order?

Need to modify your orders? Send us an email at wecare@arribadaph.com with the following details:

  • Subject: Modify Order #
  • Customer Name
  • Order or Confirmation#
  • Current Products Order
  • Modified Order Details

Order modifications can still be processed as long as your items are not yet delivered, packed or sent to couriers.

 

How To Cancel An Order?

Do you want to cancel your order? Send us an email at wecare@arribadaph.com with the following details:

  • Subject: Cancel Order #
  • Customer Name
  • Order or Confirmation#
  • Reason for Cancellation

Order  cancellations are accepted as long as your items are not yet delivered, packed or sent to couriers.

 

Why Are Some Items Sold Out Already?

For items that you would like to purchase but are currently sold out, please leave us a message so that we can get back to you as soon as possible on the actual inventory status of the products.

Call: +63 977 851 9734

Email: wecare@arribadaph.com

Messenger: m.me/arribadaph

 

What Are Your Payment Facilities?

We are offering different kind of payment options:

  • PayPal
  • PayMongo
  • Bux
  • Bank Transfers (UCPB, BPI Savings or BPI Family )
  • GCash

COD option is still a work in progress. Please sign up in our newsletter so that we can update you as soon as this becomes available.

 

Delivery

We are offering local delivery services with the following flat rates:

Metro Manila – Php 199.00

GMA Area – Php 299.00

Provincial – Php 399.00

You may also conveniently book your own provider (ie Grab, Lalamove, etc) who pick up your order in our office location.

COD is available via LBC Express. Please message us if you wish to avail of this payment & delivery option.